Privacy Policy

At Drakaris Casino, we take the privacy of our users seriously and are committed to protecting personal data collected through our website and online services.

Collection and Use of Personal Data

We collect various types of information from our users for legitimate purposes. This includes:

• User registration details: name, email address, phone number, date of birth
• Account login credentials: username/password combination or biometric login (where enabled)
• Gameplay data: session logs, game outcomes, and rewards earned

This information is used to provide a personalized gaming experience, facilitate account management, and maintain fair play standards. We may also use aggregated anonymized data for business improvement initiatives.

Cookies and Similar Technologies

We employ cookies to track user interactions with our website and optimize the overall experience. These technologies enable features such as:

• Session persistence
• Personalized content display
• Anonymized behavioral analytics

Third-Party Data Sharing

In some cases, we may share aggregated anonymized data with reputable third-party partners or suppliers for purposes like market research, performance optimization, or targeted advertising.

Data Retention and Security

User account data is retained for as long as it remains active. Upon closure of an account or at the user's request, personal information will be deleted within a reasonable timeframe. We maintain robust security measures to protect against unauthorized access to stored data, including:

• 256-bit SSL encryption (TLS 1.3 protocol)
• Regular system updates and patches
• Firewalls and intrusion detection systems

User Rights

As per applicable regulations, users are entitled to several rights regarding their personal information:

• Access: requesting a copy of their account data or specific categories of data collected.
• Rectification: updating, correcting, or modifying existing information.
• Erasure (right to be forgotten): having inactive accounts deleted within a reasonable timeframe.
• Restriction of Processing: temporarily restricting access or processing for legitimate purposes.

To exercise these rights, please submit your request via email. We will respond promptly and in accordance with regulatory guidelines.

Responsible Gaming Features

We offer various responsible gaming tools to enable users to manage their online experience:

• Deposit limits: restricting the amount deposited into an account within a specified timeframe.
• Time-out (cool-off): temporarily suspending access for 24 hours, 7 days, or 30 days.
• Self-exclusion: permanently or temporarily excluding oneself from participating in gaming activities.

These features are designed to provide users with greater control over their online engagement and can be accessed through the user's account settings.